Privacy Policy

PRIVACY AND COOKIE POLICY

In implementation of EU regulation 2016/679 and of the current regulations, we provide you the following information relating to the processing and protection of your personal data.

Who we are

Our website address is: https://services.setecna.it (excluding external links).

Data Controller

The data controller is: SETECNA EPC S.r.l. – Via Alessandro Volta 19/B, 37062 Dossobuono di Villafranca – Verona – ITALY, that you can contact calling +39 045 860 0409 or by email at info@setecna.it.

Purpose

The personal data you provide on this site will be used for contract execution purposes in order to process your request for information related to company activities or for your other requests of yours, as well as for the pursuit of instrumental and/or complementary purposes, such as archiving, processing in full compliance with the principle of correctness and lawfulness and with the provisions of the law, for the sending of documentation relating to the products and services marketed by us and relevant to your request, to invite you to information and update events of your interest, and possibly to be contacted by one of our collaborators as well as for the sending of communications on future commercial and promotional initiatives, announcements of services and offers of the owner and for the sending of information and of promotional messages relating to his activity, as well as for related and instrumental purposes. Some of your data will also be processed to allow you better navigation within the site and/or to guarantee you access to some website features.

Processed Data Type and Legal Basis

While browsing the Site, some of your Personal Data may be acquired in the following ways.

• Navigation data

The computer systems and software procedures used to operate the Site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. These technical/IT data are collected and used exclusively in an aggregate and non-identifying manner and could be used to ascertain responsibility in the event of hypothetical computer crimes against the Site. The treatment processing will be legally based on the legitimate interest of the Data Controller in the better functioning of its systems, in the optimization and improvement of the browsing experience, in the prevention of fraudulent activities and in then improvement of the site security (Article 6, paragraph 1, letter f) of the Regulations.

• • Cookie Contact form

If you leave a comment on our site you may choose to saving your name, email address and website in the cookies. They are used for your convenience so that you do not have to enter your details again when you leave another comment. These cookies will last for one year. If you have an account and access this site, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser. When you log in, several cookies will be set to save your login information and your screen display options. Login cookies last for two days and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include any personal data, it simply indicates the ID of the article you just edited. It expires after 1 day.

• • Data collected through Forms and Comments

When visitors leave comments on the site, we collect the data displayed in the comments form as well as the visitor’s IP address and browser user agent string to help spam detection. An
anonymized string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

For more information on Cookies and their use within the Site, it is possible to read the specific policy available at the end of this document.

• Data provided voluntarily by the visitor

This is all Personal Data freely released by the visitor on the Site, for example, to register and/or access a reserved area, to download free resources, to request information on a specific product or service using a form, to subscribe to the newsletter service to write to an e-mail address or to call a telephone number displayed on the Site in order to have direct contact with the company or to be contacted again (for the purpose, for example, of requesting assistance or more information on a product/service of the Controller).

The Personal Data that will be requested for the pursuit of the aforementioned purposes will be those indicated in the registration and/or contact form, by way of example and not limited to: name, surname, e-mail address, telephone numbers and/or mobile phone number, including WhatsApp contacts. This processing will be lawful pursuant to art. 6, paragraph 1, letter b) of the Regulation (execution of a contract or pre-contractual measures adopted at the request of the interested party) as well as for the fulfillment of any legal obligations.

To allow the Data Controller to carry out the processing activities for these purposes, it will be necessary to provide the Personal Data requested in the appropriate forms. In case of failure to complete even one of the fields marked as mandatory, it may not be possible to proceed with the processing of your Personal Data and, consequently, to provide you with the information and services requested.

The Personal Data you provide, if you have expressly consented, may also be used to send you promotional material relating to the services offered by the Data Controller. This treatment will be lawful pursuant to art. 6, paragraph 1, letter a) of the Regulation (consent of the interested party). Pursuant to article 7, paragraph 3 of the Regulation, you can always revoke your consent, without prejudice to the lawfulness of the processing based on the consent before the revocation. The procedures for withdrawing consent are indicated in the paragraph “Withdrawal of consent and exercise of rights” of this Information.

Processing methods

The procedures described will be carried out using IT systems and paper media protected by adequate technical and organizational security measures. Failure to provide data will not give rise to any procedure, not guaranteeing the requested service.

Content embedded from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly in the same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, integrate additional third-party tracking and monitor your interaction with them, including tracking your interaction with embedded content if you have an account and are logged in to those websites. In this regard, the Data Controller cannot be held responsible for the possible management of personal data by third party websites and for the management of authentication credentials provided by third parties.

Recipients

The data collected will not be disclosed, sold or exchanged with third parties without your explicit consent, except for any limited communications that are necessary to guarantee the execution of a service, to process the request or by statutory obligations.

Specifically, they could be communicated to third parties who carry out part of the Processing activities and/or activities connected and instrumental to them on behalf of the Data Controller, specifically appointed as Data Processors or, where required by law or to prevent or suppress the commission of a crime, your Personal Data may be communicated to public authorities or to the judicial authority without these being defined as Recipients (pursuant to art. 4 in paragraph 9), of the Regulation.

Extra EU transfer

The data of the interested party will not be transferred to non-European countries. If for technical and/or operational reasons it should be necessary to communicate with parties located outside the European Union, we will immediately inform you that these parties will be appointed as Data Processors pursuant to and for the purposes of art. 28 of the Regulation. In the event that in the future the Data should be transferred to non-European countries or international organizations, all the provisions of Chapter V (EU Regulation 2016/679) will be respected in order to ensure an adequate level of protection.

In any case, you may request further details from the Data Controller if your Personal Data have been processed outside the European Union, requesting evidence of the specific guarantees adopted.

How long we keep your data

If you leave a comment, the comment and the related metadata are kept until the end of the interest in the conversation and in any case no later than ten years from the first comment and in any case they will be deleted as soon as possible if you request it. This allows us to automatically recognize and approve any subsequent comments instead of holding them in a moderation queue. The data you provide when accessing the site via cookies will be kept no later than 2 months from the last visit and in any case no later than your request for cancellation.

Rights of the interested party

At any time you may exercise, pursuant to articles 15 to 22 of EU Regulation no. 2016/679, the
right to:

1. Request confirmation of the existence or otherwise of your personal data;
2. Obtain information about the purposes of the processing, the categories of personal data, the recipients or the categories of recipients to whom the personal data have been or will be communicated and, when possible, the retention period;
3. Obtain data rectification and cancellation;
4. Obtain the limitation of the processing;
5. Obtain data portability, i.e. receive them from a data controller, in a structured format, commonly used and readable by an automatic device, and transmit them to another data controller without impediments;
6. Object to processing at any time and also in case of treatment the event of processing for direct marketing purposes;
7. Object to automated decision-making process relating to natural persons, including profiling;
8. Ask the data controller to access personal data and to correct them or either to cancel them or to limit their processing or to object to their processing, in addition to the right to data portability.

Withdrawal of Consent and exercise of rights

You can interrupt the processing covered by this information at any time by writing your intentions to the Data Controller, without affecting in any way the operations lawfully carried out up to that moment.
To exercise all your rights as identified above, you simply have to contact the Data Controller in the following ways:

• by sending an email to the email address of the DPO info@setecna.it;
• by sending a registered letter to the Owner’s Office, or to the certified email address setecnaepc@
  legalmail.it.

Right of Complaint

If you believe that the processing that concerns you violates the GDPR EU-2016/679 Regulation, you have the right to lodge a complaint with the Personal Data Protection Authority through the contacts available on the website: www.garanteprivacy.it.

COOKIE POLICY

The software applications used may contain “cookie” technology. Cookies mainly have the function of facilitating the navigation of the user. Cookies will be able to provide information on the navigation within the Site and to allow the operation of some services that require the identification of the user’s journey through various pages of the Site. For any access to the portal regardless of the presence of a cookie, the type of browser, the operating system (e.g. Microsoft, Apple, Android, Linux, etc.), the host and URL of origin of the visitor, as well as data on the requested page, are registered. However, the user can set his browser to be informed when you receive a cookie and thus decide to delete it. Further information on cookies can be found on the websites of the browser suppliers.

What are Cookies?

Cookies are small text strings stored on the user’s computer when certain pages on the Internet are visited. In most browsers in which cookies are enabled, at the bottom of the browser page, one can find the information necessary to change the cookie settings. Cookies are not harmful to the device. In the cookies that we generate, we do not store identifiable personal information, but we use information to improve your visit to the site. For example, they are useful for identifying and troubleshooting errors.

Cookies can perform various functions, such as for example they allow to navigate between the various pages efficiently and in general they can improve the user’s stay experience. The owner reserves the right to use cookies, with the user’s consent where the law or applicable regulations so establish, to facilitate the navigation on this site and to personalize the information that will appear. The owner also reserves the right to use similar systems to collect information on the users of the site, such as the type of Internet browser and operating system used, for statistical or security purposes.

Cookie Types

Cookies are then divided into “session” and “persistent” ones, the former once downloaded are then deleted when the browser is closed, the latter are stored until their expiration date or following cancellation. The session cookies used have the purpose of speeding up the analysis of the traffic on the Internet and of making it easier for users to access the services offered by the site. Session cookies are mainly used during authentication, authorization and navigation in the services accessed through registration. Most browsers are set up to accept cookies. If one does not want to accept cookies, they can set their computer to refuse them or to display a warning when they are stored. If the interested party refuses the use of cookies, some features of the site may not work properly and some of the services may not be available. The use of the session cookie is strictly limited to the transmission of session identifiers, necessary to allow safe and efficient exploration of the site. These data have a technical nature, a temporary validity and they are not collected for the purpose of identifying users but, due to their functioning and in combination with other data held by third parties (for example the person’s Internet connection provider), they could allow the identification of the user. First-party cookies are readable only by the domain that created them.

Which cookies we use:

The below list details the cookies used in our website.

How can I disable cookies?

Warning: if the user deactivates all types of cookies (including technical ones) it should be noted that some features of the site may be reduced or not available. Most browsers automatically accept cookies, but you can also choose not to accept them. If you do not want your computer to receive and store cookies, you can change the security settings of your browser (Internet Explorer, Google Chrome, Mozilla Firefox, Safari etc.…). There are several ways to manage cookies and other tracking technologies. By changing your browser settings, you can accept or refuse cookies or decide to receive a warning message before accepting a cookie from the websites you visit. You can delete all cookies installed in the cookie folder of your browser. Each browser has different procedures for managing settings.

Cookies can be deactivated directly from your web browser. For more detailed information regarding the cookie deactivation options, here is the list of links for configuring the most popular browsers.

• How to disable cookies in Firefox
• How to disable cookies in Chrome
• How to disable cookies in Safari
• How to disable cookies in Opera

If you do not use any of the browsers listed above, select “cookies” in the relevant section of the guide to find out where your cookie folder is located.

Consent

Consent is freely expressed by the user using point & click, after having read the brief information and chosen the method that best suits their needs. It should also be noted that the permission can be revoked at any time, and one can proceed with disabling cookies as described above.

Other links

To provide a better service to the user, this Site may contain references to other websites (“Links”). The Data Controller declines all responsibility related to the contents and materials accessible on these sites or in any case obtainable through them as well as regarding the processing of personal data they carried out. Any request for information relating to the sites referred to the links must be addressed only to the administrators of those sites.

Changes to the policy

In order to always be updated, the information on the processing of personal data and on the use of cookies is periodically reviewed. The last update to this information on the cookie use dates back to 23 December 2022